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PUBLIC MARKS from norequest with tag "customer management"

01 February 2008 10:00

Upset Consumer

Upset consumer is a loud piece that works against you. How to channel all the negative energy to turn consumer into positive. Learn from experience customer service reps.

customer management consumer experience testimonials complaints

01 February 2008 09:45

Upset Clients

Upset clients can damage your business. Learn how to direct energy of the upset clients to turn it into more business. How to manage bad customer relation to turn it positive

Customer Service customer relations crm customer management

1 (2 marks)