April 2008
Midland Mortgage
Customer reviews and consumer reports of Midland Mortgage Company.
February 2008
Customer Service
Total Quality Assurance Service
Upset Clients
Upset clients can damage your business. Learn how to direct energy of the upset clients to turn it into more business. How to manage bad customer relation to turn it positive
January 2008
customer service training
Resource website that contains information about customer service training.
1
(4 marks)