PUBLIC MARKS from bhartzer with tag "customer surveys"

Moving on is a part of life. Every day people discard and destroy objects that are no longer meeting their needs; things that have outlived their usefulness. Our possessions are not the only things vulnerable to being discarded or destroyed; businesses are at risk as well. If enough of our customers perceive that the products or services we provide

Set specific goals, measure yourself, and take action. This is the correct plan for business success.

Part three of a series describing the basic strategies for creating effective customer and employee surveys.

Survey Research can be broken down into 5 simple steps. That is to say, breaking the process down is simple. How difficult the individual steps are depends on the size and scope of your project. Try to take each step individually.

The first in a series of articles designed to to explain the very basics of conducting a customer or employee survey.