2013
Customer Service and Digital Strategy
Earned media from great customer service carries a lot of weight today. A hotel that plans its digital strategy could reap benefits long into the future.
2008
InCharge Debt Solutions Recognized for Commitment to Outstanding Customer Service
To qualify for this honor, the organization must score at or above the 75th percentile when measured against NBRI’s Benchmarking Database and/or must improve 5 normative percentiles in total company score over the last survey.
1
(2 marks)