December 2007
March 2007
Five reasons consumers don’t book travel online
by tisienpothe top-three most common reasons for those who book travel not to stay online to make reservations include concern over credit-card security, Web-site performance issues and limits on the actions they could take online
"Consumers see the Web as a bargain basement for all kinds of retail products, yet when buying travel, they think they can negotiate a better price with an actual person," the report reads.
September 2006
L'interface persuasive, pilier de l'efficacité d'un site Web, par François Verron (SQLI)
by tisienpo & 1 otherL'interface persuasive, pilier de l'efficacité d'un site Web
L'usabilité Web s'est dotée d'un rôle inédit ces dernières années : convaincre et inciter à l'action à travers l'interface. Explication.
August 2006
1
(4 marks)