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PUBLIC MARKS with tags "etourisme 2.0" & reservation

20 March 2007 13:45

Five reasons consumers don’t book travel online

by tisienpo

the top-three most common reasons for those who book travel not to stay online to make reservations include concern over credit-card security, Web-site performance issues and limits on the actions they could take online "Consumers see the Web as a bargain basement for all kinds of retail products, yet when buying travel, they think they can negotiate a better price with an actual person," the report reads.

études chiffres clés reservation performance etourisme 2.0 e-commerce transformation persuasive design freins

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tisienpo
last mark : 20/03/2007 13:58